| Q. What are the check-in and check-out times? | A. Check-in time is from 3:00 p.m. and check-out time is by 10:00 a.m. |
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| Q. Could you keep the baggage before check-in or after check-out? | A. You can leave your luggage at the front desk. Please ask our staff at the front desk. |
| Q. Is there a smoking area? | A. There are two locations. They are located at the hotel entrance (outside the hotel) and in the lobby on the 2nd floor of the hotel. |
| Q.I have a young children. What is the fare for a child？ | A. It depends on the age of the child, meals, and whether or not bedding is provided. For children who do not require meals or bedding, there is an in-house fee of ¥1,100 (tax and service charge included). |
| Q.Can I use the Internet in my room? | A. Wireless wi-fi is available. There is no charge for use. If you have any questions, please ask the front desk staff. |
| Q. Are amenities available? | A. Basic amenities such as toothbrush, soap, body soap, shampoo, conditioner, bath towel, face towel, etc. are provided. |
| Q. Do you have a parking lot? | A. Yes, we do. Our parking lot is a flat parking lot with approximately 50 spaces available free of charge. You can leave your car before check-in and after check-out. |
| Q. Can I stay with my pet? | A. Pets are not allowed in the hotel. However, guide dogs, service dogs, and hearing dogs are allowed. |
| Food Allergy Policy | A. Regarding allergies, it is possible for us not to use single ingredients in our dishes. We use common cooking utensils in the same kitchen, and although we clean the food thoroughly, we are unable to completely remove even the smallest amount of ingredients. |
3285 Yuga, Kojima, Kurashiki, Okayama 711-0901
